Introduction

Phillip Withers is committed to protecting the privacy of visitors to our website and subscribers to our newsletter and digital marketing communications. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

What Personal Information We Collect

We may collect your name, email address, phone number, enquiry details, and newsletter subscription information. We may also collect information about how you use our website, such as your IP address, browser type, pages visited, and referring website, through Google Analytics.

How We Collect and Use Personal Information

We collect information directly from you through website enquiry forms, newsletter signups, correspondence, or when you ask to be added to our mailing list. Google Analytics also collects information about website usage. We use this information to respond to enquiries, manage our mailing list, send newsletters and marketing communications, understand and improve our website, and comply with legal obligations.

Disclosure and Overseas Storage

We may share personal information with service providers that support our website and marketing activities, including Google Forms, Google Analytics, Mailchimp, and Google Drive. These providers may store or process information outside Australia. We take reasonable steps to ensure personal information is handled in accordance with applicable privacy obligations. We do not sell personal information to third parties.

Cookies and Analytics

Our website uses Google Analytics, which may involve cookies. You can disable cookies through your browser settings, although this may affect website functionality.

Newsletter and Marketing Communications

If you subscribe to our newsletter, your name and email address are stored and managed through Mailchimp. You may unsubscribe at any time using the link in our emails or by contacting us directly.

Data Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification, or disclosure. However, no electronic storage or transmission method is completely secure.

Access, Correction and Complaints

You may request access to, or correction of, the personal information we hold about you. If you have a question or complaint about how we handle your information, please contact us at info@phillipwithers.com. We will respond to requests and complaints in accordance with applicable privacy law.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website.

Last updated: 27th September 2026